Sole Touch Privacy Policy
Privacy Policy for Sole Touch BT45 7HZ
Effective Date: January 2025
Introduction
Sole Touch is committed to protecting your privacy and ensuring the confidentiality of your personal information. We offer a full range of complementary therapies designed to provide a safe and supportive environment for both women and men. We understand the sensitive nature of certain health issues, including infertility and mental health, and prioritize your privacy and discretion at every step.
1. Information We Collect
We may collect the following types of personal information:
– Personal Identification Information: Name, date of birth, gender, contact details (email address, phone number, mailing address).
– Health Information: Medical history, treatment preferences, and all relevant health information necessary to provide personalized care.
– Payment Information: Billing details required for processing payments.
– Communication Records: Emails, text messages, or other correspondence to help us manage your appointments and inquiries.
2. How We Use Your Information
We use the information we collect to:
– Provide and personalize our complementary therapy services.
– Manage appointments and communicate with you effectively.
– Maintain accurate health records to ensure safe and effective care.
– Process payments securely.
– Comply with legal obligations and maintain records as required by law.
3. Privacy During Sensitive Discussions
We recognize the importance of privacy when discussing sensitive issues such as infertility, mental health, and other personal matters. At Sole Touch, we are committed to:
– Ensuring all consultations are conducted in a private and secure setting.
– Maintaining strict confidentiality for all sensitive discussions and health-related information.
– Only sharing information with your explicit consent or when legally required.
– Using discretion, ensuring that any messages or correspondence are handled with the utmost care and respect for your privacy.
4. Data Security
We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, or misuse. This includes:
– Secure storage systems for both electronic and paper records.
– Access controls to limit information to authorized personnel only.
– Regular security assessments and updates to safeguard your data.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
– When necessary to provide our services (e.g., working with healthcare providers or specialists at your request).
– To comply with legal obligations or respond to lawful requests by public authorities.
6. Your Rights
You have the right to:
– Access the personal information we hold about you.
– Request corrections to any inaccurate or incomplete information.
– Withdraw your consent for us to use your information, where applicable.
– Request the deletion of your personal data, subject to legal and regulatory obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Sole Touch
soletouch@outlook.com
07789 277123
5 Tirruadh Mews, Draperstown, Magherafelt BT45 7HZ
9. Consent
By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.